Safhira Nanda

Open to Associate Product Manager & System Analyst roles

Safhira Nanda

Associate Product Manager

Also exploring System Analyst roles

Purwokerto · Bandung

I bridge users, business, and engineering—turning research and requirements into products that ship.

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About

An enthusiastic product professional with a strong passion for digital technologies. I analyze user needs, define product strategy, and design technology-based solutions that align with business goals—while keeping stakeholders and engineering in sync.

Led Human Resource Development at HMSI Telkom University Purwokerto, coordinating 12 division members and cadre development programs.

Experience

Feb 2025 — Present

Banyumas, Indonesia

Associate Product Manager

PT Cazh Teknologi Inovasi

EdTech company specializing in education management systems—improving efficiency, transparency, and accessibility of educational administration.

  • Research user needs, market trends, and industry developments to guide product innovation.
  • Gather and analyze requirements from stakeholders to define product solutions.
  • Design system workflows and features; author concept docs and PRDs.
  • Collaborate with Engineering, Design, and Business to deliver aligned outcomes.
  • Support Services and Sales on new features; evaluate products for continuous improvement.
  • Report product updates and recommendations to the executive team.

Aug 2023

Banyumas, Indonesia

Administrative Assistant Intern

ATR/BPN Banyumas

Ministry of Agrarian Affairs and Spatial Planning / National Land Agency—land services and administration for Banyumas Regency.

  • Supported land procurement and development processes.
  • Coordinated with stakeholders for smooth operations and regulatory compliance.

Dec 2018 — Mar 2019

Semarang, Indonesia

Customer Care Intern

PT Telkom Indonesia

Indonesia’s largest ICT and telecommunications provider.

  • Handled customer inquiries and issue resolution.
  • Assisted with accurate, confidential customer data management.
  • Supported on-site product installations.

Selected work

Mini cases from product work at Cazh—discovery to delivery.

01 · Discovery

User research → product direction

Metric TBD

Conducted research on user needs and market trends to surface insights that inform product innovation and prioritization in education management systems.

Clearer problem framing for stakeholders and a shared direction for feature improvement.

02 · Definition

PRD & workflow design

Metric TBD

Designed system workflows and product features, then captured them in concept documents and PRDs so engineering and business stayed aligned.

Requirements clarified before build—reducing ambiguity for Engineering and Design.

03 · Delivery

Cross-team delivery & rollout support

Metric TBD

Partnered with Engineering, Design, and Business through delivery, while supporting Services and Sales with guidance on new features and updates.

Smoother handoffs from build to go-live, with executives kept in the loop on progress.

Achievements & certifications

  • 2024

    Certified IT Service Supervisor (CITSS)

    Competent in IT Service Management—BNSP certified, valid three years.

    Open PDF →
  • 2023

    Computer Program Copyright Registration

    Pencatatan Hak Cipta Program Komputer.

    Open PDF →
  • 2022

    Artificial Intelligence for GenZ — Synthesis

    Studi Independen Kampus Merdeka Batch 3.

    Open PDF →
  • 2022

    Journal Publication — Letter of Acceptance

    Letter of Acceptance for a journal publication related to research work.

    Open PDF →
  • 2021

    System Integration Architecture

    Kredensial Mikro Mahasiswa Indonesia — soft skills credential.

    Open PDF →
  • 2020

    Internet of Things Training

    Bootcamp / training program.

    Open PDF →

Education

Telkom University Purwokerto

Bachelor of Information Systems

Aug 2020 — Jun 2024 · GPA 3.93 / 4.00

Certified IT Service Supervisor (CITSS)

SMK Telkom Purwokerto

Computer and Network Engineering

Jun 2017 — Jul 2020 · 89.64 / 100

Skills

Product

  • User research
  • Requirements analysis
  • PRD & concept docs
  • Workflow design
  • Stakeholder alignment
  • Product evaluation

Collaboration

  • Engineering partnership
  • Design collaboration
  • Business & sales enablement
  • Executive reporting

Foundations

  • IT service management
  • System thinking
  • Information systems
  • Problem solving

Contact

Tell me about the role—I’ll get back to you by email.

Or email: safhirara0@gmail.com

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